A LITTLE HELP, A LOT OF SWEETNESS
Frequently Asked Questions
Everything you need to know about our mithai, orders, delivery, gifting and celebrations.
Ordering & Products
We offer traditional Indian mithai, Punjabi favourites, festive sweets, dry sweets, premium treats and celebration-ready options, including barfi, pinni, gajak, rewari, laddoo and seasonal favourites.
Yes. Depending on availability, you can combine different sweets in one order. For larger or customised orders, contact us so we can help create the right assortment.
Yes, our sweets are prepared with freshness and quality in mind. Availability can vary by product and season, so freshly prepared items may differ from day to day.
If sugar-free options are available, they will be mentioned with the respective product. For specific dietary requirements, please contact us before ordering.
Our Indian mithai collection is vegetarian. Please check the individual product information or contact us about a specific ingredient or dietary concern.
Delivery & Pickup
Yes, delivery can be arranged within eligible areas of Ludhiana. Charges and timelines depend on location and order size.
Same-day delivery may be available for selected products and locations, depending on order time, stock and delivery capacity. Contact us before placing an urgent order.
Yes, for eligible orders you can request delivery for a preferred date. For weddings, festivals and bulk orders, advance booking is recommended.
Yes, store pickup can be offered for eligible orders. Select the available pickup option at checkout or contact the store.
Delivery outside Ludhiana depends on the product, destination and shipping arrangements. Please contact us before ordering for another city.
Wedding & Bulk Orders
Yes. We accept bulk orders for weddings, engagements, birthdays, festivals, family celebrations, corporate events and special occasions.
For large wedding and event orders, place your order as early as possible so quantities, sweets, packaging and delivery can be confirmed.
Yes, customisation may be available depending on quantity and product selection. Discuss your preferred sweets, assortment and packaging with our team.
Yes. Bulk festive orders can be arranged depending on availability. Advance booking is recommended for major festivals and high-demand periods.
Yes, corporate and bulk gifting orders can be arranged. Packaging and quantity options can be discussed around your requirements.
Gifting & Packaging
Yes. Selected sweets can be arranged in gifting-friendly packaging depending on the product and order quantity.
Custom packaging may be available for wedding, festive, corporate and bulk orders. Contact us to discuss your requirements.
Yes, a personalised message can be requested for eligible gift orders. Mention your requirement while ordering or contact us in advance.
Store sweets as instructed on the product page. Many mithai varieties are best kept covered in a cool, dry place or refrigerated where advised.
Freshness varies by product. Please follow the storage guidance supplied with your order and enjoy the sweets promptly for the best experience.
Freshness & Storage
Payment options shown at checkout are available for your order. If you need help completing payment, please contact us.
Please use the contact details shown on our Contact page and include your order number so our team can assist promptly.